The rise of virtual assistants
It is no secret technology is changing how businesses work and communicate. However, to what extent are we leveraging it to increase efficiency and benefit the bottom line?
Since the economic crisis, companies have taken a closer look at their finances and focused on minimizing costs. The combination of advanced technology and reduced budgets has triggered a rise in the number of virtual assistants (VA). Thousands of executives and managers have thus found value in employing VAs and entire businesses have developed to offer this professional service.
What is a VA?
A virtual assistant is an executive or personal assistant who manages all tasks and responsibilities remotely. One attends team meetings via webcam and remains in close communication through phone, email, or Skype. By maximizing technology, the VA generates a wide range of business results:
- Expense Reports
- Calendar Management
- Social Media Administration
- Research
- Email Management
- Project Support
- Reporting
- Records Maintenance
- Meeting Minutes
- Travel Arrangements
Why do businesses invest in VAs?
The ROI of virtual assistants is evident for many businesses, here are just a few reasons:
- Save time: Since virtual assistants work remotely, they are not distracted by other colleagues’ demands and can focus on working efficiently on their specific tasks.
- Lower costs: Contracted on an hourly-basis, virtual assistants work a determined number of hours per week, depending on the scope of responsibilities, and are only paid for the work accomplished. In addition, they do not require any office space or overhead costs.
- Optimize technology: Virtual assistants utilize technology to their furthest extent and can serve as social media ambassadors to maintain client relations.
Regardless of an organisation’s size or sector, VAs have become a true asset. In fact, VAs provide solutions for consulting and business leaders, financial services, healthcare professionals, non profit professionals, technology experts, publishers, and many more.
IFE Learning Lab writing staff
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